GHL
Lead Capture
Aqua Plumbing & Water Quality Lead Form
Branded multi-section lead form feeding straight into the GoHighLevel pipeline.
Go High LevelFormsWebhooks
Manual Work ↓
~3 hrs/week saved
Impact
+38% lead-to-call
Tired of repetitive work? Let's automate it — and give you your hours back.
Manuel Baggay
AI Automation Specialist & Digital Marketing Specialist
I reduce manual work through automation in GHL, Zapier, Make, and n8n — paired with solid digital marketing skills that turn workflows into real growth for trade and service businesses.
GHLZapierMaken8n
Go High Leveln8nMakeZapierLovableGitHubCloudflareGoogle WorkspaceClickUpSupabaseNotionAsanaTrelloServiceM8XeroMeta BusinessCanvaCapCutWordPressVapiAirtableJotFormChatGPTGrokClaudeDeepSeekMicrosoft 365Go High Leveln8nMakeZapierLovableGitHubCloudflareGoogle WorkspaceClickUpSupabaseNotionAsanaTrelloServiceM8XeroMeta BusinessCanvaCapCutWordPressVapiAirtableJotFormChatGPTGrokClaudeDeepSeekMicrosoft 365
Services
What I can take off your plate.
Automation Workflows
End-to-end automations in Zapier, Make, and n8n for lead intake, scheduling, and follow-ups.
AI & API Integrations
Custom API and webhook connections that sync CRM, scheduling, and accounting systems.
Field Service Ops
Job scheduling, dispatch, and invoicing in ServiceM8 and Xero for trade businesses.
SOPs & Process Design
Documented playbooks that standardize recurring work and make handovers painless.
Social & Content
Content calendars, short-form video, and graphics via Meta Business Suite, Canva, and CapCut.
CRM & Admin Support
Go High Level, Microsoft 365, Asana, Trello — the connective tissue of a remote team.
Experience
A track record across ops, automation & marketing.
- Australia, New Zealand & United States · Remote
AI Automation & Digital Marketing Specialist
Outsourced Doers / Doneverse- Built end-to-end automations in Zapier, Make, and n8n for plumbing and water filtration clients.
- Managed scheduling, dispatch, and invoicing across ServiceM8 and Xero.
- Authored SOPs that standardized recurring workflows for founders and teams.
- Designed custom API and webhook integrations across CRM, scheduling, and accounting.
- London, United Kingdom · Remote
Social Media Manager
Raining 360- Owned content calendars and publishing via Meta Business Suite and Social Pilot.
- Produced graphics and short-form video in Canva and CapCut.
- Reported on performance metrics to support data-driven client decisions.
- Tuguegarao City, Philippines
Marketing Officer
Phil. Prime Skyland- Coordinated marketing campaigns end-to-end with clients, vendors, and internal teams.
- Maintained records and reporting in Microsoft 365 (Excel, Word, Outlook).
- Identified and implemented improvements to day-to-day office processes.
- Tuguegarao City, Philippines
Marketing Professional
Toyota Tuguegarao / Isabela Inc.- Supported dealership promotions and customer engagement initiatives.
- Handled correspondence, scheduling, and customer follow-up.
- Coordinated across sales and service teams for accurate information flow.
Selected Work
Systems I've shipped, quietly.
GHL
Workflow Automation
Lead Form Submitted — GHL Workflow
Form-submission workflow that creates contacts, tags, branches by request type, and follows up.
Go High LevelWorkflowsSMSEmail
Manual Work ↓
~5 hrs/week saved
Impact
+70% first-response speed
Make
AI Automation
Auto-Sort Gmail Attachments on Drive
Make scenario that uses AI to file Gmail attachments into the right Drive folder.
MakeGmailGoogle DriveAI
Manual Work ↓
~4 hrs/week saved
Impact
~95% filing accuracy
Make
Finance Ops
Xero → Asana Account Transactions Export
Pulls Xero transactions on task completion and attaches the CSV back to Asana.
AsanaXeroMakeGoogle Sheets
Manual Work ↓
~6 hrs/month saved
Impact
100% data accuracy
Make
Field Service Ops
GHL Forms → ServiceM8 Client & Job
Routes new GHL form submissions to the right ServiceM8 client/job path, with notes, photos & marketing source pushed in.
GHLServiceM8MakeWebhooks
Manual Work ↓
~7 hrs/week saved
Impact
−90% job-creation errors
Make
Two-way Sync
ServiceM8 Job Status → GHL Contact Sync
Mirrors ServiceM8 job status changes into GoHighLevel and auto-sends feedback surveys.
ServiceM8GoHighLevelMakeJotform
Manual Work ↓
~4 hrs/week saved
Impact
+55% review response rate
Make
Integration
PO Number Sync: GHL → ServiceM8
Webhook scenario keeps PO numbers consistent between GHL and ServiceM8.
GoHighLevelServiceM8WebhooksMake
Manual Work ↓
~2 hrs/week saved
Impact
−98% billing mismatches
Make
CX Automation
Customer Feedback Watcher
Routes Google Forms feedback by score: internal alerts on poor, SMS thank-you on great.
Google FormsServiceM8EmailSMS
Manual Work ↓
~3 hrs/week saved
Impact
+60% positive-review capture
Zapier
CRM Engagement
Asana CRM Lead Engagement Workflow
Stage-based Asana CRM engagement: Ready, No Response, Quoted, Approved, Paid & Closed.
ZapierAsanaGmailGoogle Drive
Manual Work ↓
~8 hrs/week saved
Impact
+32% quoted-to-approved
Zapier
Lead Enrichment
Automated Leads Enrichment
Enriches inbound Youform leads with Apollo data and routes by priority.
ZapierYouformApolloGoogle Sheets
Manual Work ↓
~6 hrs/week saved
Impact
+40% high-intent reply rate
Zapier
Content Automation
AI Content Repurposing
Turns a single Drive upload into AI-generated blog posts and multi-channel social posts.
ZapierGoogle DriveAI by ZapierFacebook
Manual Work ↓
~10 hrs/week saved
Impact
5× weekly posting output
n8n
Voice AI Agent
Manuel — AI Receptionist (Vapi + Calendar + Airtable)
Voice-AI receptionist that books, updates, cancels appointments and logs call results.
n8nVapiGoogle CalendarAirtable
Manual Work ↓
~20 hrs/week saved
Impact
+35% after-hours bookings
n8n
AI Video Pipeline
ASMR Video Creator (Veo + YouTube + Facebook)
Scheduled n8n pipeline that prompts, generates, polls, and publishes AI videos.
n8nOpenRouterGoogle VeoYouTube
Manual Work ↓
~12 hrs/week saved
Impact
7× video output
n8n
RAG / Knowledge Base
Basic Retrieval-Augmented Generation Demo
RAG agent backed by a Supabase vector store synced from Google Drive.
n8nSupabase VectorGoogle DriveGoogle Vertex
Manual Work ↓
~80% lookup time cut
Impact
Answers in seconds
n8n
Chat Agent
AI Agent for Facebook Messenger
Webhook-driven Facebook agent with Gemini chat, memory, and a documents tool.
n8nFacebook Graph APIGoogle GeminiAI Agent
Manual Work ↓
~15 hrs/week saved
Impact
+45% DM-to-lead conversion
n8n
AI Recruiter
Manuel Baggay — AI Job Scraper
Slack-triggered job scraper that builds tailored resumes and emails them out.
n8nSlackOpenRouterGoogle Drive
Manual Work ↓
~6 hrs/batch saved
Impact
+50% recruiter reply rate
Testimonials
Kind words from founders & teams.
"When faced with a challenge of creating content for my real estate business, Manuel knew what I needed and intensively put together my content for the website and coordinated the flow to social media. His work was so effective that I quickly added followers, interactions, and customers. The content was eye-catching and effective. His perception of my intent was quick and mirroring. He understood me and my business. I don't hesitate to enthusiastically recommend Manuel for on-time, effective, and beautiful website and social media product."
Donald K.
Founder, Financial House Rescues
"Manuel rebuilt our intake and scheduling so we stopped losing jobs in the cracks. The automations just work."
K
Kelly F.
Founder, Aqua Solutions
"Clear SOPs, calm under pressure, and proactive. He took ownership of the back office and freed me up to grow."
C
Caroline L.
Founder, Burst Creatives
Contact
Let's build the back office your business deserves.
Tell me about your operations, the tools you use, and what's slowing you down. Book a free 30-minute call or message me directly — I'll come back with a plan within two business days.
Book a call
Schedule Discovery call with me